Please read the below information and make sure you completely agree before you place order on our website.
Please provide correct address for delivery:
Name: First name, Last name
Address: Room No., Unit, Building, Street, Suburb, City, State, Country, Post Code
Telephone / Email address:
Processing Promise / Shipping promise:
- Please included the correct model #, description or colour etc. otherwise a random colour will be sent out.
- Free post takes between 2-8 weeks.
- All products will be shipped from our China / Hong Kong warehouses.
- Your package will be shipped out 1-5 business days after the payment is received us.
- We only ship to physical address.
- We do not ship to PO Box addresses.
- No refund, may exchange within 7 days upon receiving, only if product is defective.
- Free shipping but taxes not included. Also, we will declare very low value for each package.
We always declare low value for each package.
If the packages are detained by Customs after the shipment has been left the seller’s country, we are willing to resend your orders as long as you can provide a new address, or we will give you full refund for your orders to ensure you lose nothing in the transaction.
All products are quality checked before shipment.
- We do our best to provide you with great customer experience.
- We will refund you if you return the items within 7 days of your receipt of the items for any reason. However, the buyer should make sure that the items returned are in their original conditions.
- If the items are damaged or lost when they are returned, the buyer will be responsible for such damage or loss, and we will not give the buyer a full refund. The buyer should try to file a claim with the logistic company to recover the cost of damage or loss.
- Buyer will be responsible for the shipping fees to return the items.
- Your satisfaction and positive feedback is very important to us.
- Please leave positive feedback if you are satisfied with our items and services on our website.
- If you have any queries please feel free to contact us first before you leave negative comments on our website.
- Please get in touch with us through our online contact form regarding any queries, questions and concerns.
- We only accept payments thru PayPal which is a secure and safe way to make payments online to our paypal account – firstname.lastname@example.org
- Our headoffice is in Melbourne, Australia and our other sites include:
We will do our best to resolve your queries and provide you with great customer service.
Any questions or queries, please email : email@example.com