We at PrettyWomen.co.nz will do our best to resolve your queries and provide you with great customer service.

  • We do our best to provide you with great customer experience.
  • We will refund you if you return the items within 7 days of your receipt of the items for any reason.    However, the buyer should make sure that the items returned are in their original conditions.
  • If the items are damaged or lost when they are returned, the buyer will be responsible for such damage or loss, and we will not give the buyer a full refund. The buyer should try to file a claim with the logistic company to recover the cost of damage or loss.
  • Buyer will be responsible for the shipping fees to return the items.
  • Your satisfaction and positive feedback is very important to us.
  • Please leave positive feedback if you are satisfied with our items and services on our website.
  • If you have any queries please feel free to contact us first before you leave negative comments on our website.
    •  Please get in touch with us through our online contact form regarding any queries, questions and concerns.

Thank you.